Heard What Our Customer Say

Pet First Veterinary Centre

Rating
3.8

Based on 321 Reviews

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2 months ago

(Translated by Google) The service was excellent

(Original)
服务很好

lam ken

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2 months ago

(Translated by Google) Service attitude is very poor

(Original)
服务态度非常的差

Kien Elvin

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2 months ago

(Translated by Google) Service attitude is very bad

(Original)
服务态度非常的烂

Kien Elvin

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3 months ago

(Translated by Google) The experience was so bad that I couldn’t make an appointment. I ran twice and failed to get the first shot.

(Original)
体验感太差 不能预约跑了两次没能打到第一针

sLee Chong

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3 months ago

Jass Young

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3 months ago

Ermy Katrax

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4 months ago

Stephen Walbey

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4 months ago

Who wants to adopted this cutie kitten, at pet Frist veterinary centre.

Nick Loy

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4 months ago

Sirius Davie Jones

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4 months ago

Very friendly and helpful.

Esther Ng

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4 months ago

Not very happy with service, as it's too expensive but not satisfied.. only for dewormed and deflea I paid rm90+

Roma Khan

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5 months ago

Although my pet ended his life here, but thanks to the drs and all staffs over here.

Tee Chee How

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5 months ago

I think this is the top orthopedic doctor . I brought a dog who dislocated her hip and compared to AMC hospital, the dog seems to recovered earlier and able to walk the 2nd day after surgery itself. Tq!

CJ Ong

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5 months ago

Our 15yrs old Shih Tzu had an accident during grooming. His injury, unbeknownst to us at the time it was a hip displacement (first video was taken a day after the accident) on his right leg.

Dr Kiew (Pet First) carried out the procedure of X-ray (Pic 1 pre surgery) and his assessment was the dog needed a closed hip reduction operation. Due to age and condition of the dog's heart, Dr Kiew aliased us with Dr Prem (Gasing Vet) for an ultrasound. After the visit to Dr Prem, the surgery was carried out smoothly by Dr Kiew. (Pic 2 post surgery) (Vid 2 is 2 weeks after the surgery)

Our dog is now looking well as he is determined to be walking normally again thanks to caring people at PetFirst Vet Kepong and Gasing Vet Hospital. Special mention to the doctors and nurses on this collaborative effort ensuring our dog's best chance of survivor.

Brian Foong

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6 months ago

choy peng yew

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7 months ago

Very helpfull staff....clean environment..reasonable price....recommended 100%for furkids lover

Mohd Ridzuan

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7 months ago

I foster dogs and puppies and have received all round excellent service on my many visits, both routine and with sick animals. My local vet could not diagnose an issue with one of my dogs who was becoming sicker and sicker (kudos to them as they did try many things to help) , Pets First found the root of the problem, and even got second opinions just to be sure as it was not obvious, she was in intensive care for ten days but pulled though and is on the mend. The follow up care has been good and thorough.

I have also had a kneecap surgery performed for a dog who could not walk and is now walking and playing fine, again very good service and aftercare including supporting us with her rehabilitation over a number of months. The hospital area is super clean and well kitted out.

I like the fact you can just walk in and wait so you do not have to make appointments which is sometimes much easier. I know this might not suit everyone but I like the set up and I like that staff get a proper lunchbreak so can rest and be refreshed for their afternoon sessions. It is good to take care of the staff as well as the animals.

It is not a fancy looking practice, I do not need a posh waiting area or shiny décor, but it provides honest and excellent technical care which is what matters, compared to my local vets the prices are very good. I do not speak any of the local languages and have always had polite and professional service and I would recommend it to anyone, especially if you need specialist orthopedic work, Dr. Kiew is one of the best in the country.

Helen Walbey

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7 months ago

I took my cat ​​to see a doctor. He had an accident. The doctor said he couldn't do the operation for him because that my cat urine tube is main problem instead of his bone. The xray showed no results and he also gave me an injection. He died in the evening when he came back. Don't come here.

Aaron Sik

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8 months ago

Leo Leong

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8 months ago

Good service

Jeff Wavery

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9 months ago

Good team and Dr Kiew is an excellent Vetinary Orthopedic surgeon. First come first serve basis so good to get there before 9am

Jo Subramaniam

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9 months ago

Walk in after lunch time, ask the staff can proceed the pyometra surgery, no one can answer (ask to consult again with Dr.) I have full blood report with X ray, but they looks like ignore it and ask me get doctor check again then only decide. My consent is , today can surgery or not. If cannot then I just proceed with other clinic. Waste my time to start again all the checking and end up tell me no time for the surgery.

Emily Kok

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9 months ago

Joe Lee

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10 months ago

I have a very old dog, who can’t really walk, hear and see. Lately he diagnosed with kidney and liver problems.
After medication + acupuncture, he can walk again! Condition improve a lot! Can walk, can eat, can poop by himself. Our whole family was so happy and satisfied with the treatment suggested by the Vets especially Dr Bong🫶🏼✨ Thanks for your patience and kindness to TongTong, we deeply appreciate your service🕊️🥰

Natania YH

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10 months ago

Werzamrizal Ismail

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10 months ago

ERIC CHAN

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11 months ago

Generally everything is ok

Chee Weng Chua

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11 months ago

Bad service n consider that they don't bother about customer too.

Eric Chan

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11 months ago

(Translated by Google) Wouldn't it be called money first? Hahaha
It’s not like I didn’t pay consultation fees, so couldn’t your attitude be better?
Isn't it closed at 2 o'clock? When I went there, it was only 1 o'clock. It said that I might not be able to see a doctor. So why did I say by walk in? By appointment? 🙏
It costs 200 yuan for one visit. I said I didn’t need the medicine, so they gave it to me. I’ve never seen such bad service. You guys are really good. It’s superfluous to give me one star.

(Original)
做莫不叫money first 呢?哈哈哈
我又不是没有給consulttation fees ,你们w态度就不能好一点吗?
不是2点关门吗 我去的时候1点罢了 说不一定能看诊 那么为什么要说by walk in?by appointment 就好啦?🙏
看一次要200块 我说不需要涂的药 就硬硬出给我 没有见过那么差的service 你们真的很厉害給一颗星都是多余

Catherine Sim

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11 months ago

Good service.

L Chen